FAQ

Contact us for questions about any item. We alsp cover a range of topics on our youtube videos and tutorials, including how to set up your harmoniser or tone frequency, how to use your harmoniser and much more!

FAQ'S

How Long does it take to receive my order?

We endeavour to dispatch your order as soon as possible. However, as all of our items are handmade with care, please allow up to 2 weeks from the date of purchase. We appreciate your patience and support of our handcrafted creations.

Where are our products made?
Every single product is carefully and meticulously handmade, locally and ethically by us and our team in Hervey Bay, QLD.

What materials are your products made from?
We use the highest quality copper along with other products such as brass. Copper and brass are both valued for their strength, beauty, and natural properties. Copper is known for its excellent conductivity and antimicrobial qualities, making it ideal for both functional and energetic tools. It’s often used in healing practices to support energy flow, balance, and spiritual connection. Brass, a blend of copper and zinc, is associated with courage, protection, and clarity, and is also prized for its ability to carry sound vibrations, making it a favourite in sound healing. Both metals develop a unique patina over time, adding character to handmade pieces and enhancing their natural charm and energy.

Can I request a custom order or design?
Yes, email us with your specific enquiry at sacredknowledge2015@hotmail.com

How can I contact you?
Contact us via the contact us form or emailing sacredknowledge2015@hotmail.com. We receive a high number of enquiries, so please allow a few days for us to get back to you. We appreciate your patience.

How should I clean my harmoiser or copper item?
Our items are very low maintenance, but for best results and longevity, we recommend occasional cleaning. You can find simple care instructions at this link: https://www.youtube.com/shorts/JNV-8BUmtEM